Orders placed by 4:00 PM (EST) begin processing the same business day. Processing usually takes 1–2 business days (Mon–Fri). Once dispatched, delivery typically takes 5–7 business days (Mon–Fri). During peak periods or bad weather, please allow a little extra time—most parcels arrive within 6–9 business days from the ship date.

You’ll receive a tracking email as soon as your order ships. You can track your order anytime here.

We partner with trusted U.S. carriers such as USPS, UPS, and FedEx. The carrier is selected automatically based on your location, parcel size, and delivery speed. All orders include tracking.

Yes. You can request a return within 30 days of delivery. Items must be unused, in their original condition, with all tags/packaging intact. We don’t charge restocking fees. Original shipping fees are non-refundable and, for change-of-mind returns, return postage is paid by the customer.

To start a return, email us at info@noahandelise.com with your order number, reason for return, and photos if helpful. We’ll reply with your return instructions. Refunds are issued to the original payment method within 7 days after we receive and inspect the item.

We currently do not offer product personalization. If this changes, we’ll update this page and product listings. If you ordered the wrong size or variant, our return policy still applies within 30 days.

We’re here to help Monday–Friday, 9:00 AM – 5:00 PM (EST). Reach us at info@noahandelise.com. We typically reply within 24 hours on business days